Terms of service
Ordering and age clarification — November 7, 2026
Online ordering is temporarily closed. You may browse the website and contact our team while we prepare to reopen.
Our consumable hemp products are intended for adults 21 years of age or older, or a higher minimum age where required by the destination’s laws. When ordering resumes, purchasers must meet the applicable minimum age. We may request identification, refuse service, or cancel orders that do not meet applicable age requirements.
Last updated: November 2, 2026
About these terms
This website and online store are operated by Medicinal Mamas LLC. These Terms of Service describe the terms for using our website and shopping with us. By using the website or placing an order, you agree to these terms to the extent permitted by applicable law. If you do not agree, please do not use the services or place an order.
Our store is powered by Shopify. Medicinal Mamas LLC is the seller of the products offered through this store. Questions about our products, orders, or these terms should be directed to Info@medicinalmamascbd.com.
Related policies
Please also review our Store Policies, Shipping Policy, and Returns & Refunds Policy, together with any terms displayed for a specific product, promotion, or subscription.
Our Privacy Policy governs how personal information is collected, processed, and disclosed. Visit Your Privacy Choices for information about applicable opt-out rights.
Age requirements and lawful purchases
Our hemp-derived products are intended for adult use where permitted. By purchasing, you certify that you meet the minimum legal age required for the products in your jurisdiction. We may refuse service or cancel orders that do not meet applicable age requirements.
Product availability varies by destination and applicable requirements. We may refuse or cancel orders that cannot lawfully be fulfilled, remove products from sale, supply updated packaging where applicable, and refund items we are unable to legally ship.
Product information
Product descriptions, ingredients, strengths, packaging, and availability may change as manufacturers update formulations or requirements evolve. While we strive for accuracy, product images and packaging may vary slightly from what is displayed online. Review the current product label, ingredients, directions, and available lab reports before using a product.
Orders and payment information
Please provide accurate contact, billing, and delivery information and check your order before completing checkout. If you need to request a correction, change, or cancellation, contact us promptly with your order number. A request may not be possible once an order has been processed or shipped.
Review the charges, shipping options, and any offer-specific terms presented at checkout. We may refuse or cancel orders that do not meet the product availability or age requirements described above.
Pricing and promotions
Prices, promotions, discounts, rewards, and product availability may change. Discount codes cannot be combined unless specifically stated. Free shipping and other promotional offers are subject to their stated terms and may be modified or discontinued. If an incorrect price is displayed because of a technical or human error, we may cancel the affected order and issue a full refund.
Shipping, returns, and refunds
Our Shipping Policy explains shipping availability and how to contact us about an order or delivery. Our Returns & Refunds Policy explains how to request assistance with a return, refund, damaged item, or incorrect item. Please contact us before sending an item back.
Subscriptions, when offered
If you choose a subscription, review the price, billing frequency, and subscription terms presented with the offer and at checkout. Enrollment authorizes recurring charges to your selected payment method until canceled.
Subscriptions may be modified or canceled before the next billing date through your customer account, where available, or by contacting us. Orders already processed or shipped cannot be canceled through the subscription cancellation process and remain subject to the applicable shipping and returns policies. Medicinal Mamas LLC may modify, suspend, or discontinue subscription offerings.
Rewards program, when offered
Participation in the Medicinal Mamas Rewards Program is free. Points have no cash value and may be redeemed according to the program's current rules. Medicinal Mamas LLC may modify, suspend, or terminate the program. Accounts suspected of fraud, abuse, or misuse may have rewards removed or accounts terminated.
Product storage and use
Follow the directions and storage instructions supplied with each product. For best quality, keep hemp products in a cool, dry place away from excessive heat, humidity, and direct sunlight. Medicinal Mamas LLC is not responsible for degradation caused by improper storage after delivery.
Health information and FDA disclaimer
Statements made about these products have not been evaluated by the U.S. Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Information provided by Medicinal Mamas LLC is educational and is not medical advice. Consult a physician or another qualified healthcare professional before beginning a new wellness regimen, especially if you are pregnant, nursing, taking medication, or have a medical condition.
Limitation of liability
To the fullest extent permitted by law, Medicinal Mamas LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the purchase or use of our products. Our maximum liability for any claim relating to a product or order shall not exceed the purchase price paid for that product. Nothing in these terms limits rights that cannot legally be waived under applicable law.
Changes to these terms
We may update these terms to reflect changes in our business practices or applicable requirements. The current version will be available on this website with an updated date. Updates apply to future purchases and do not remove rights that apply to an existing order.
Contact
Questions about these terms or your order? Contact Medicinal Mamas LLC at Info@medicinalmamascbd.com or through our Contact page.